How it works

Four stages, and every answer says where it came from.

01

Search

Choose the train you are considering.

02

Understand

See crowding, formation and the evidence behind the answer.

03

Decide

Choose the service and, where possible, where to board.

04

Report

Help improve the answer for passengers later in the journey.

The four classes of data

  • Passenger report — submitted anonymously by someone on or near the service.
  • Service data — timetable, platform and formation from connected sources. Where a source is not connected, we say so.
  • Prediction — an estimate from context, always worded as “likely”.
  • Unknown — when evidence is thin we say so. That is a real answer, not a failure.

Reporting takes one tap

Choose what it is like on your train. Where you are in the train, accessibility barriers and a short note are all optional. No account is needed and reports are anonymous.